Effective Date: 29/07/2026

At Decent Holidays, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Passport details (when required for visa or travel bookings)
• Date of birth
• Billing and payment information
• Travel preferences and booking details
• IP address, browser type, and device information
• Information submitted through contact forms or WhatsApp inquiries

2. How We Use Your Information

We use your information to:

• Process travel bookings and reservations
• Arrange Umrah, Hajj, flights, hotels, visas, and travel services
• Respond to inquiries and customer support requests
• Send booking confirmations and travel updates
• Improve our website and services
• Comply with legal and regulatory requirements
• Send promotional offers and updates (only if you have opted in)

3. Sharing Your Information

We may share your information with trusted third parties, including:

• Airlines
• Hotels
• Visa processing authorities
• Government agencies where required
• Payment service providers
• Technology and hosting providers

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Security

Payments made through our website are processed using secure payment gateways. We do not store your complete debit or credit card information on our servers.

5. Cookies

Our website may use cookies to:

• Improve website performance
• Remember your preferences
• Analyze website traffic
• Enhance your browsing experience

You can disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of the personal data we hold about you

To exercise these rights, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Decent Holidays

Email:support@decentholiday.com
Phone: +966 53800 0965
Website: decentholiday.com